What type of pest treatments do you provide?
While we specialise in termite prevention and treatment (as this is a specialist area), we also provide treatments for any household pests such as spiders, cockroaches, ants, earwigs and rodents.
How often are treatments required?
We recommend 12 monthly inspections of your property to check for termites, wood decay and borers.
Do I have to vacate the premises during / after treatment?
After a complete house spray for spiders, ants, cockroaches, flies, earwigs and various similar pests you will need to vacate the property for approximately two hours
What is the difference between white ants and termites?
There is no difference – “white ant” is a common misnomer for termites.
Are there ways to minimise the need for pest treatments?
Pest Management can be kept to a minimum with good housekeeping. Ants, flies and cockroaches will only intrude where there is a food source therefore it is vital to remove that source.
Do you provide any guarantee or warranty to ensure the service is effective?
A Homeguard or Altis system (regardless of whether it is installed during or after construction) comes with a warranty. Pest spray or treatment will continue until control is achieved
Are you licensed and insured?
We are fully licensed and insured. If a system is installed a Certificate of Installation and a Durable Notice (which goes in the meter box to alert everyone that there is a system in place) are issued upon payment of the account.
What if I am not satisfied with the treatment?
If you are not satisfied we will carry on with treatment at no additional cost until we achieve control.
What payment options do you accept?
Payment can be made by EFT, personal or bank cheque, credit card or cash.
For Termites we use Altis reticulation systems, Homeguard and the most environmentally friendly and effective products available.